An excellent & efficient after Sales Service to the customer ensures customer satisfaction & very high customer retention. Our After sales service executive can be reached on support@baluindustries.com
Our offering includes:
We ensure there is a warranty management system in place to ensure any customer’s request in reference to a warranty claim or query is attended to & a decision on the same is taken within 24 hours from time of raising of the claim.
We believe that a Swift Response time is key to the After Sales service initiative to ensure the customer receives prompt feedback to any query or question raised. We have a committed response time of 2 hours from the time of raising the same.
We target & commit to meet customer expectations with uncompromising quality standards, flexibility, reliability and willingness to innovate. We believe in setting the highest standard for every customer’s journey resulting in a high customer lifecycle value & 100% Customer retention.